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| 1. |
How can I search
magazines? |
| You
can search magazines by the Title or you can
search categorized listings by Keywords or
Subjects. |
| 2. |
How long does it
take to receive my magazine after the order
is placed? |
Your receipt
date varies depending on the time of the order
and the date of the publication/issue.
It usually takes 4 to 6 weeks for delivery.
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| 3. |
How
long does it take to receive my magazine if
I use the Global Express shipping option?
|
| From the
date of publication, it usually takes 5 business
days. |
| 4. |
How does Global
Express ship its products? |
| Global
Express ships via International Air from the
U.S.A. to the branch office in engea. Then
regular mail service is used to deliver the
magazines from the branch office to your home
or office. |
| 5. |
How is the exchange
rate applied when making a purchase? |
| The daily
basic exchange rate of the Won and the Dollar
are applied. For your information, today's
exchange rate is as follows: $1 Dollar = 1,150
Won |
| 6. |
What are my payment
options? |
| You
can pay by credit card or a wire transfer
(being set up). |
| 7. |
Can I change or
cancel my order at any time? |
| You
can change or cancel your order at any time
before the magazine is delivered. |
| 8. |
Can
I return and/or exchange my order at any time?
|
| You
may request a return and/or exchange within
30 days from the date of delivery for any
reason. Also if a return and/or exchange occurs
as a result of eBookMatrix's error, then no additional
fee will be charged to a customer.
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