|
| >>
|
How much of a discount do I
get when purchasing foreign journals? |
|
| The price
for foreign journals is divided into Domestic Price and
Foreign Price. However, eBookMatrix offers journals to our
customers based on the Domestic Price. |
| >>
|
How can I search journals? |
|
| You can search journals
by the Title or you can search by entering ISSN. |
| >>
|
How long does it take to receive
my journal after the order is placed? |
|
| If you order
on the year 2000, you can receive the first issue of your
journal at the beginning of year 2001. |
| >>
|
How long is the delivery period
for foreign journals? |
|
| As soon as journals
are published from local publishers, eBookMatrix will deliver
foreign journals to our customers within one week through
our world distribution centers. |
| >>
|
How is the exchange
rate applied when making a purchase? |
|
| eBookMatrix
applies the
daily basic exchange rate of the Won, the Dollar, and
the Currency used by each country. |
| >>
|
What are my payment options?
|
|
| You can
pay by credit card or a wire transfer (being set up) to
an assigned bank in South Korea. |
| >>
|
Can I change or cancel my order
at any time? |
|
| You can
change or cancel your order at any time before the journals
are delivered. |
| >>
|
Can I return and/or exchange
my order at any time? |
|
| You may
request a return and/or exchange within 30 days from the
date of delivery for any reason. Also if a return and/or
exchange occurs as a result of eBookMatrixöÀs error, then
no additional fee will be charged to a customer.
|
|
|
eBookMatrix
Services 
