|
 |
|
|
|
item
|
Value / Frequency
|
shipping rate
|
|
Books
|
over $30.00 |
Free |
|
|
under $30.00 |
$5.00 / each |
|
Magazines
|
Freq. over 15 |
$1.00 / each |
|
|
Freq. under 15 |
$2.00 / each |
|
Journal - Elsiveir
|
|
$19.00 / each |
|
Journal - other
|
|
$9.00 / each |
|
|
|
Global Air Mail requires 7-21
business days with a base rate of $7.00 and $5.95 per
book. |
|
|
When calculating the delivery time, you
should consider the following:
Time for delivery preparation + Regular deliver time
= Total delivery time |
|
|
There are also Regular shipping and
Bulk shipping options available to you.
- Regular Shipping, we ship the readied package ASAP at
a higher shipping rate.
- Bulk Shipping
- We pack your order (upon availability of the item) in
one package and
ship it out to you at one time. |
|
*
|
If an item is being delayed, we will ship
the readied package out to you first at no extra cost.
|
| |
|
|
 |
|
|
All orders can be cancelled or changed upon
the customer's request. |
|
|
If you want to cancel your order
and the shipment has not yet been delivered,
eBookMatrix.net will stop the delivery and give you a full
exchange or refund ASAP. |
|
|
If the shipment has been delivered and
you want to cancel your order,
you can ship the items back to eBookMatrix.net for a full exchange
or refund. |
|
|
The customer can request a full
refund or get credit at no extra cost. |
|
|
The customer is responsible
for all processing and exchange fees.
However, if the customer does not wish to get a refund
and instead get credit ,
there are no additional processing and exchange fees.
|
| |
|
|
 |
|
|
If any items have been tampered with or
has been damaged by the customer,
purchase cancellation/refund is not possible. |
|
|
If the items delivered are damaged,
such as missing pages, misprints or damages during delivery,
you may request an exchange within 30 days from
the date of delivery and eBookMatrix.net will give you a full
exchange at no additional cost. |
|
|
In case of the above, if the customer chooses
a refund instead of an exchange,
eBookMatrix.net will give a 100% refund at no additional cost.
|
| |
|
|
|
eBookMatrix
Services 
